Last mile delivery across Canada and the USA

Darwynn handles the last mile for ecommerce and wholesale brands, from more than 15 locations across Canada and the USA. On every order, its in-house TMS compares more than 24 carriers and books the best one. In the Greater Toronto Area, Darwynn's own fleet takes it to the door.

Darwynn ShipperTMS built in-house
Darwynn DriverDarwynn's own fleet
  1. 1One point of failureEvery order stops at onceMore than 24 carriers
  2. 2Invoices you can't checkCharges added after shippingCost per order in OMS
  3. 3Performance you can't seeComplaints, not dataEvery carrier measured
  4. 4Prices you can't push back onEvery increase is finalLowest price on every order
  5. 5Volume you're locked intoTied to one carrierNo single contract
  6. 6Peak season you can't controlCapacity limits and surchargesNext best option at peak
  1. With one carrier

    Why one carrier is a risk

    When every parcel goes through one carrier, the brand carries that carrier's risk.

  2. Problem 1 of 6

    One point of failure

    A strike, an outage or a capacity limit stops every order at once. The Canada Post strike that began on November 15, 2024 stopped parcels for nearly a month, and the carriers brands switched to added surge pricing.

    Strike dates from the Canadian Press (CP24, November 22, 2024) and Easyship (2025).

  3. With Darwynn

    More than 24 carriers, chosen order by order

    Darwynn's network runs from localized couriers to regional and national carriers. When one carrier stops, orders keep moving with the others.

  4. Problem 2 of 6

    Invoices you can't check

    Surcharges and adjustments appear after the parcels have shipped, with no view by order.

  5. With Darwynn

    Cost per order in Darwynn OMS

    Every shipment's cost appears per order in Darwynn OMS, next to its fulfillment cost.

  6. Problem 3 of 6

    Performance you can't see

    Late deliveries show up as customer complaints, not as data.

  7. With Darwynn

    Every carrier, measured

    Darwynn's system tracks each carrier's delivery performance and flags any carrier that falls below the required level. The team reviews carrier performance every week and holds each carrier to the standard.

  8. With Darwynn

    Carrier choice by postal area

    Darwynn controls which carriers deliver to each postal area across Canada and the USA. When a carrier underperforms in an area, Darwynn removes it there, and those orders go to carriers that deliver on time.

  9. Problem 4 of 6

    Prices you can't push back on

    With no alternative, every rate increase is final.

  10. With Darwynn

    Rate shopping on every order

    Darwynn built its transportation management system in-house. On every order, it rate-shops every eligible carrier in milliseconds and takes the lowest price for the service the order needs. Brands can also choose the carrier or service for any order, including expedited and express.

  11. With Darwynn

    Shipping costs under control

    Darwynn's system watches every carrier's pricing: a sudden price change flags the carrier and counts against its performance.

  12. With Darwynn

    A threshold for each brand

    Each brand can set a shipping-cost threshold, and any order that reaches it is held until the brand decides.

  13. Problem 5 of 6

    Volume you're locked into

    Discounts depend on volume commitments that tie the brand to one carrier.

  14. With Darwynn

    No single contract

    Brands ship on Darwynn's carrier network instead of a single contract, so no one carrier's volume commitment ties them down.

  15. Problem 6 of 6

    Peak season you can't control

    Capacity limits and peak surcharges arrive when volume is highest.

  16. With Darwynn

    The next best option at peak

    When a carrier raises peak prices or runs out of capacity, orders go to the next best option.

Darwynn Driver, Darwynn's own fleet in Toronto and the GTA

Darwynn Driver is Darwynn's own delivery fleet. Darwynn runs every route itself, so in the Greater Toronto Area a parcel stays with Darwynn from the shelf to the customer's door.

Orders in the GTA can be delivered the same day. Across the rest of Canada and the USA, Darwynn's carrier network delivers.

A Darwynn Driver delivery van
Own fleetDarwynn vans and routes No handoffDarwynn to the customer's door Same dayacross the GTA

Carrier partners

Darwynn ships with more than 24 local, regional and national carriers across Canada and the USA, including Canada Post, Purolator, Canpar, UniUni, Obibox, UPS, FedEx and USPS.

Read more about fulfillment and warehousing and LTL and FTL freight

  • Canada Post
  • Purolator
  • Canpar
  • UniUni
  • Obibox
  • UPS
  • FedEx
  • USPS
  • 24+local, regional and national carriers

Last mile delivery questions

What is last mile delivery?

The final leg of an order: the delivery from the warehouse to the customer's door. Darwynn, a 3PL for ecommerce and wholesale brands in Canada and the USA, handles it through more than 24 carriers and, in the Greater Toronto Area, through its own fleet, Darwynn Driver.

How many carriers does Darwynn ship with?

More than 24 local, regional and national carriers, including Canada Post, Purolator, Canpar, UniUni, Obibox, UPS, FedEx and USPS.

Does Darwynn offer same-day delivery?

Yes, across the Greater Toronto Area, through Darwynn Driver, Darwynn's own delivery fleet. The carrier network covers every other destination.

How does Darwynn choose the carrier for an order?

Darwynn's in-house shipping platform rate-shops every eligible carrier in milliseconds and selects the lowest price for the service the order needs. Brands can also choose the carrier or service for any order, including expedited and express.

What happens when a carrier underperforms?

The system flags any carrier below the required performance level, and the team reviews carrier performance every week. When a carrier underperforms in a postal area, Darwynn removes it from that area.

Can a brand control its shipping costs?

Yes. Each brand can set a shipping-cost threshold, and any order that reaches it is held until the brand decides. Sudden carrier price changes are flagged, and every shipment's cost appears per order in Darwynn OMS.

A delivery plan for each brand

Darwynn reviews the brand's parcel sizes, order volume and customer destinations, then sets the carriers, cost controls and pricing around them.