LTL and FTL freight across Canada and the USA
Darwynn Dispatch books, tracks and settles freight for ecommerce and wholesale brands, with more than 150 LTL and FTL carriers across Canada and the USA. A dedicated Darwynn team stands behind every load.
More than 150 LTL and FTL carriers
Darwynn Dispatch quotes each load across regional and national carriers in Canada and the USA, and books the one that fits the freight, the lane and the delivery date.
Parcel shipping runs through last mile delivery.
TQL
Diamond Delivery
Marvel Supply Chain
LoadKonnect
Rate approval on every load
Before a load is booked, Darwynn Dispatch sends the rate to the brand for approval. Once the brand approves, Dispatch books the carrier, and the approved rate is what the carrier's invoice is checked against.
Live updates on every load
When a carrier misses an update, Darwynn Dispatch follows up automatically and keeps following up until the update arrives. Pickup, every in-transit scan and the proof of delivery reach the brand as they happen, and a weekly summary covers every shipment's status.
Claims and invoices in plain view
Every carrier invoice is checked against the rate the brand approved, and any charge outside it is flagged. When freight arrives damaged or short, Darwynn files the claim on the brand's behalf, and its status stays visible until it closes.
Read more about wholesale and retail distribution
Carrier chargebacks, investigated and handled
When a carrier adds a chargeback, Darwynn Dispatch flags it and builds the case automatically from the shipment's history: the conversations, the shipment details and every update. Darwynn's team then takes it up with the carrier on the brand's behalf.
A freight team that knows each brand
Each brand works with a dedicated Darwynn team that knows its lanes, its retailers and its freight, and Darwynn sets up Dispatch around how the brand ships.
Read more about fulfillment and warehousing
LTL and FTL freight questions
What is the difference between LTL and FTL freight?
LTL (less than truckload) shares a trailer with other shippers' freight and suits a few pallets. FTL (full truckload) books a whole trailer for one shipment. Darwynn Dispatch books both across Canada and the USA.
How many freight carriers does Darwynn work with?
More than 150 LTL and FTL carriers across Canada and the USA. Darwynn Dispatch quotes each load across them and books the one that fits the freight, the lane and the delivery date.
Does the brand approve freight rates before booking?
Yes. Darwynn Dispatch sends each load's rate to the brand for approval before it is booked, and the carrier's invoice is later checked against the approved rate.
How does Darwynn keep freight tracking up to date?
When a carrier misses an update, Darwynn Dispatch follows up automatically until the update arrives. Pickup, in-transit scans and the proof of delivery reach the brand as they happen, and the proof of delivery is attached to the shipment automatically.
Who files freight claims?
Darwynn files claims on the brand's behalf when freight arrives damaged or short, and the claim's status stays visible in Darwynn Dispatch until it closes.
How does Darwynn handle carrier chargebacks?
Darwynn Dispatch flags every chargeback a carrier adds and builds the case automatically from the shipment's history, including the conversations, the shipment details and every update. Darwynn's team then takes it up with the carrier on the brand's behalf.
Do brands get reports on their freight?
Yes. Each brand receives a weekly summary of every shipment's status, and a dedicated Darwynn team handles its freight.
A freight plan for each brand
Darwynn reviews the brand's lanes, freight and delivery requirements, then sets up Dispatch, the carriers and the reporting around them.